FAQ

What materials are used in your hoodies?

Our hoodies are crafted from 100% French terry cotton, which is known for its softness and durability. This material provides a comfortable fit and is ideal for everyday wear.

Can I wash and dry my hoodie without worrying about shrinkage?

Yes, our hoodies can be washed and dried without shrinking. The high-quality French terry cotton ensures that your hoodie maintains its shape and size after multiple washes.

How should I choose the right size for my hoodie?

Our hoodies are designed to be oversized. If you prefer a more fitted look, we recommend sizing down to achieve your desired fit.

What is your return policy?

We accept returns within 30 days after purchase. If you are not satisfied with your hoodie, please ensure it is in its original condition when returning it.

Do you offer international shipping?

Currently, we do not provide international shipping. Our shipping services are limited to domestic orders only.

How long does shipping take?

Please allow 2-5 business days for your order to be processed and shipped. We strive to ensure timely delivery for all our customers.

What should I do if I receive a defective product?

If you receive a defective product, please contact our customer service team within the return period. We will assist you in resolving the issue promptly.

Can I exchange my hoodie for a different size or color?

Exchanges are not directly offered; however, you may return your hoodie within 30 days and place a new order for the desired size or color.